WE ARE OUR CLIENTS’ STRATEGIC PARTNERS IN THE SUPPLY CHAIN OF CHEMICAL SUPPLIES AND EQUIPMENT FOR THE PHARMACEUTICAL, COSMETICS, FOOD, VETERINARY AND INDUSTRIAL SECTORS.

Our product’s characteristics:

• CERTIFIED QUALITY
  We supply products that meet the technical specifications in compliance with international pharmacopoeias.
• RELIABILITY
  We offer top quality products, based on a strict screening procedure for all our suppliers.
• ADEQUATE PACKAGING
  We deliver products with excellent packaging conditions and presentation.
• GOOD QUALITY/PRICE RATIO
  Related to the customer’s perception of the product’s added value for which they pay a fair price.

We are committed to satisfying all our customers’ needs, by offering a service characterized by:

• KIND SERVICE
  We communicate with our customers politely and with a good disposition.
• TIMELY AND ACCURATE INFORMATION
  Provided to our customers upon request and without omitting any piece of information.
• MEETING DEADLINES
  Our products are delivered within the deadlines agreed with our customers.
• RAPID RESPONSE
  Thanks to our immediate response capacity regarding our customers’ needs.
• GOOD AFTER SALES SERVICE
  As an added value to the sale, based on information and follow-up of our service or product.
• PRODUCT AVAILABILITY
  We keep adequate stock levels to ensure continuity of supply.
• GOOD SALES TERMS
  Based on fair and flexible conditions.

We continuously improve the effectiveness of our Quality Management System. Complying with the applicable requirements is a permanent commitment of the management and all of us at DROCERSA.